By placing an order through kristylewellenart.com, you agree to the terms outlined below. Please read them carefully before completing your purchase.
Products
All original paintings are one-of-a-kind. Once sold, the exact piece is no longer available. Product images are photographed to represent colors as accurately as possible, but slight variations may occur due to screen settings.
Payments
Payments are processed securely at checkout. We accept major credit cards and other payment methods as displayed at checkout.
Shipping
Original paintings are carefully packaged and typically ship within 3–5 business days, fully insured and with tracking. Prints and other products are made to order by a third-party print partner, ship separately, and typically ship within 2–7 business days. We currently ship within the United States. Full details are on our Shipping & Returns page.
Returns & Refunds
Because each original painting is one of a kind, all sales on originals are final unless the item arrives damaged or is significantly not as described. If an original arrives damaged, please contact us within 7 days of delivery with photos of the piece and the packaging and we will make it right with a repair, replacement where possible, or a full refund. If a print or product arrives damaged, defective, or misprinted, contact us within 30 days of delivery with a photo for a free replacement or refund. Made-to-order products cannot be returned for change of mind. See our Shipping & Returns page for the full policy.
Contact
Questions about your order? Reach out through our contact page and we’ll get back to you promptly.